During
your stay in Spain, you have the right to receive quality services that
correspond to what travel companies advertise. If you do not, you have
the right to lodge a complaint.
The law dictates that all commercial establishments must have complaint
forms at the disposal of the client, announced by a clearly posted sign.
Such complaints can be made at the establishment itself, at tourist
information offices, and at Public Administration offices (Local,
Autonomous, and National).
If your complaint is proven to be truthful, the Public Administration
will fine the establishment, or tourist service in question.
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Properties in Spain 
airports:
